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Ongoing Partnership Plans
From strategic design to thoughtfully planned .NET development, Blend’s here to serve as both a partner and a colleague in the future of your website.
Your site doesn’t just go live — it lives on.
While it’s always exciting to launch a new site, it’s also important to remember what happens after launch: the site continues to live, and that requires attention, budget, and partnership.
So the question comes down to this: if you’re site’s going live, are you prepared to keep it maintained? And who do you trust to take that on?
We’re here for you, regardless of who built it.
We support sites we’ve built. We support sites you’ve built. We support sites that other firms have built. If it’s a site built in a .NET CMS — especially an Optimizely (formerly Episerver) or Umbraco site — we are here to offer an ongoing partnership for you and your site.
And this doesn’t just mean fixing a few bugs here and there. Partnership is focused on working together in the ongoing improvement and optimization of your content management system. That means:
- Annual and quarterly planning to help identify future goals
- Optimization of your existing tools and enhancement of new features
- Coaching and co-development to bring your internal team up to speed
- Access to Blend’s strategic design team, providing research-driven and user-focused improvements
Dedicated to continuity.
There are few things more difficult than transferring knowledge, which is why Blend makes every attempt to honor continuity within our ongoing partnership contracts — whether that’s keeping a consistent lead developer for code reviews or keeping communication and documentation solid and steady.
No one can predict the future, but can at least stay prepared for any changes that may come.
| Tier Level | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Plan Comparison | Plan Comparison | Plan Comparison | Plan Comparison |
| Dedicated Project Manager |  |
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| CMS Major Upgrades | |
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| CMS Minor Upgrades & Bug Fix Releases | |
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| Project Team Status Calls | Once a Month | Every Other Week | Once a Week |
| Monthly Assured Hours | Varies by Client | ||
| Annual Planning Session | |
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+ Goal Tracking |
| Quarterly Progress Check-In | Not included. | |
|
| Performance Audits (per year) | Not included. | 2 | 4 |
| Accessibility Audits (per year) | Not included. | 2 | 4 |
| Monthly Security Scanning | |
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Partnership comes in all sizes.
Here are some of the ways we provide ongoing partnership to our clients — and, potentially, to you.
Discovery and Research
Our process begins with research and discovery. Because designing with intent means understanding the people behind each decision.
Strategy
A website depends on content, design, and functionality — strategic planning helps make sure all three work in concert.
Design
Driving user goals through sharp design and thoughtful pathways: experience design with decades of experience.
Implementation
Thoughtful and reliable custom .NET CMS implementations — built to solve complex content problems.
Coaching and Co-Development
Setting internal development teams up for success through customized CMS coaching and co-development.
Optimization
A website is a business tool, designed to further organizational goals. It's important to keep those goals top-of-mind. That's the promise of digital optimization.
Web Operations
Web operations encompass the day-to-day work of a website, from writing to editorial oversight to digital governance. Blend can help you develop a plan.