Services
Ongoing Partnership Plans — from design to development, we're a partner and colleague in the future of your website.
Your site doesn’t just go live — it lives on.
While it’s always exciting to launch a new site, it’s also important to remember what happens after launch: the site continues to live, and that requires attention, budget, and partnership.
So the question comes down to this: if you’re site’s going live, are you prepared to keep it maintained? And who do you trust to take that on?
We’re here for you, regardless of who built it.
We support sites we’ve built. We support sites you’ve built. We support sites that other firms have built. If it’s a site built in a .NET CMS — especially an Optimizely (formerly Episerver) or Umbraco site — we are here to offer an ongoing partnership for you and your site.
And this doesn’t just mean fixing a few bugs here and there. Partnership is focused on working together in the ongoing improvement and optimization of your content management system. That means:
- Annual and quarterly planning to help identify future goals
- Optimization of your existing tools and enhancement of new features
- Coaching and co-development to bring your internal team up to speed
- Access to Blend’s strategic design team, providing research-driven and user-focused improvements
Dedicated to continuity.
There are few things more difficult than transferring knowledge, which is why Blend makes every attempt to honor continuity within our ongoing partnership contracts — whether that’s keeping a consistent lead developer for code reviews or keeping communication and documentation solid and steady.
No one can predict the future, but can at least stay prepared for any changes that may come.
| Tier Level | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Plan Comparison | Plan Comparison | Plan Comparison | Plan Comparison |
| Dedicated Project Manager |  | | |
| CMS Major Upgrades | | | |
| CMS Minor Upgrades & Bug Fix Releases | | | |
| Project Team Status Calls | Once a Month | Every Other Week | Once a Week |
| Monthly Assured Hours | Varies by Client | ||
| Annual Planning Session | | | + Goal Tracking |
| Quarterly Progress Check-In | Not included. | | |
| Performance Audits (per year) | Not included. | 2 | 4 |
| Accessibility Audits (per year) | Not included. | 2 | 4 |
| Monthly Security Scanning | | | |
What We Offer
Partnership comes in all sizes.
Here are some of the ways we provide ongoing partnership to our clients — and, potentially, to you.
Research and discovery for peak results.
Blend's process begins with a deep dive into the people who matter the most: your customers and site users. We compare, contrast, and ideate toward a solution that helps reach your goals — and theirs as well!
Strategic content and information architecture.
Projects work best when they are built to facilitate user-driven content. Blend's strategic design process includes a focus on usable pathways, reusable content, and a logical editorial process.
Promoting usability and clarity through design.
Design is at the core of usability — from communication and branding to standards and consistency. Blend's design process helps make content shine, while still staying true to what makes a website "pop."
Helping your website reach everyone.
Your site belongs to everyone. Web accessibility standards help make sure your site is as inclusive as possible.
Custom .NET development from the best.
A part of your team, no matter the scale, Blend specializes in thoughtful and reliable custom .NET CMS implementations — built to solve complex content problems.
Smooth and experienced site migration.
Blend Interactive has over 15 years of experience moving sites from one content management system to another. Simply put — we're moving pros.
.NET coaching to help boost your team.
Whether you're looking to supercharge your team for a new implementation, or if you're simply looking for a way to supplement your existing site needs, we're ready to pass on all that we've learned.
Optimization and ongoing planning.
Not every project requires a complete overhaul. Sometimes, strategic optimization can extend the life of your site through design audits, governance oversight, and CMS tools.