Services
Ongoing Partnership Plans — from design to development, we're a partner and colleague in the future of your website.
Your site doesn’t just go live — it lives on.
While it’s always exciting to launch a new site, it’s also important to remember what happens after launch: the site continues to live, and that requires attention, budget, and partnership.
So the question comes down to this: if you’re site’s going live, are you prepared to keep it maintained? And who do you trust to take that on?
We’re here for you, regardless of who built it.
We support sites we’ve built. We support sites you’ve built. We support sites that other firms have built. If it’s a site built in a .NET CMS — especially an Optimizely (formerly Episerver) or Umbraco site — we are here to offer an ongoing partnership for you and your site.
And this doesn’t just mean fixing a few bugs here and there. Partnership is focused on working together in the ongoing improvement and optimization of your content management system. That means:
- Annual and quarterly planning to help identify future goals
- Optimization of your existing tools and enhancement of new features
- Coaching and co-development to bring your internal team up to speed
- Access to Blend’s strategic design team, providing research-driven and user-focused improvements
Dedicated to continuity.
There are few things more difficult than transferring knowledge, which is why Blend makes every attempt to honor continuity within our ongoing partnership contracts — whether that’s keeping a consistent lead developer for code reviews or keeping communication and documentation solid and steady.
No one can predict the future, but can at least stay prepared for any changes that may come.
| Tier Level | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Plan Comparison | Plan Comparison | Plan Comparison | Plan Comparison |
| Dedicated Project Manager |  | | |
| CMS Major Upgrades | | | |
| CMS Minor Upgrades & Bug Fix Releases | | | |
| Project Team Status Calls | Once a Month | Every Other Week | Once a Week |
| Monthly Assured Hours | Varies by Client | ||
| Annual Planning Session | | | + Goal Tracking |
| Quarterly Progress Check-In | Not included. | | |
| Performance Audits (per year) | Not included. | 2 | 4 |
| Accessibility Audits (per year) | Not included. | 2 | 4 |
| Monthly Security Scanning | | | |
What We Offer
Partnership comes in all sizes.
Here are some of the ways we provide ongoing partnership to our clients — and, potentially, to you.
Discovery and Research
Before you design or build anything, understand what you're dealing with — your audiences, your content, and what your team can manage.
Web Strategy
Content strategy, information architecture, governance, and CMS planning — the strategic decisions that make complex web projects succeed.
Design
Design that works for your audience and your editors — from visual systems and prototyping to accessible, structured interfaces.
Accessibility
Your site belongs to everyone. Web accessibility standards help make sure your site is as inclusive as possible.
.NET Development
Custom .NET development on Optimizely, Umbraco, and Contentstack — built for complex content and the editorial teams who manage it.
Site Migration
CMS migrations that don't lose what matters — content mapping, data migration, redirect planning, and platform transitions for complex sites.
Coaching and Co-Development
Build your .NET development team's CMS capabilities alongside experienced Optimizely and Umbraco practitioners.
Digital Optimization
Get more value from your website through strategic planning, performance auditing, and iterative improvement.