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AI is a Tool, Not a Solution
AI is too often a solution in need of a problem, the hallmark of a technology still looking for early adopters and financial support. Instead, it's time to start looking at AI as a tool among many, one piece of a larger answer.
The Role of User Experience on a Children's Hospital Site
Designing a website for a children's hospital is unlike any other UX challenge. It’s not about selling a product or promoting a service; it's about providing care and support in a time of crisis.
Web Accessibility: A Primer
Web accessibility has become a legal hot topic, but it’s also integral to creating a useful and usable web presence. This primer is designed to help you get a high-level view of what web accessibility is, how it affects your customers, and a little bit about what can be done to make sure our sites are accessible for everyone.
Understanding Site Search — Part One: How Search Works
Before we can make decisions about site search, we need to understand how it works. In part one of our site search series, we look at how search works.
Understanding Site Search — Part Two: What Content Will You Search?
You might want to search it all. Or, you might want to search a small section. In part two of our site search series, we look at how to choose what's indexed in your site search.
Understanding Site Search — Your Guide to Site Search Functionality
Site search requires big decisions — and solid expectations. We introduce a four-part series on planning for and making decisions around your site's internal search.
What is Content Integration?
Making an attempt to invent a definition for a large chunk of what we do each day at Blend: content integration.
Understanding Customers: Data, Journeys and Insights
In advance of Now What? Workshops, we’re featuring short interviews with our smart and wonderful workshop speakers. This week, we talk to Jon Crowley about analytics and metrics — and how to use metrics to make better content decisions.
Understanding Site Search — Part Three: How Will You Organize Results?
When results are displayed in your site search, will they be relevant? In part three our site search series, we talk about organizing and displaying results.
A Glossary of Site Search Terms
Better understand the scope of your site search with this site search glossary.