Thoughts

Thoughts and Articles from Blend Interactive

July 16, 2019  |  The Web Project Guide

Chapter 6: Identify Outcomes and Expectations

A house on a hill.

Your content and message – and your audiences – live on dozens of paths and hundreds of combinations. Understanding what they’re looking for when they access your project will have a large impact on the steps that follow.

Discovery and Scoping  |  Strategy

July 15, 2019  |  The Web Project Guide

Chapter 5: Identify Your Audiences

A person using an X-Ray to see a bear and birds in a forest.

We build websites to prompt an action or convey information to humans. Who are your humans? What are their motivations?

Discovery and Scoping  |  Strategy

June 15, 2019  |  The Web Project Guide

Chapter 3: Form Your Project Team

A scientist, an executive, and an astronaut.

Web projects are shaped by the people involved in decision-making. You can help prevent latestage rework by making sure the right people are in the room from the beginning.

Discovery and Scoping  |  Project Management  |  Strategy

May 15, 2019  |  The Web Project Guide

Chapter 1: Know the Scope of the Project

A match being lit.

So, we need a new website? The easy question is, “Now what?” The harder question is, “How did we get here?” Gain buy-in on the reasons behind a new project, define the problem in a way that gains traction, and avoid some early red flags along the way.

Discovery and Scoping  |  Project Management  |  Strategy

Jon Crowley  |  February 27, 2018

Understanding Customers: Data, Journeys and Insights

Someone taking notes on a workshop worksheet.

In advance of Now What? Workshops, we’re featuring short interviews with our smart and wonderful workshop speakers. This week, we talk to Jon Crowley about analytics and metrics — and how to use metrics to make better content decisions.

Content and IA  |  Discovery and Scoping  |  Strategy

Corey Vilhauer  |  October 11, 2012

Empathy and Content Strategy: on Teaching, Listening and Affecting Change

Content strategy practitioners – and, really, the entire UX umbrella – serve a unique role in the life of a web property, in that we act as an advocate for people we may never know. But there’s another element of this process that can often be overlooked, and it’s the audience we know and understand and work with on a daily basis: the client.

Content and IA  |  Discovery and Scoping  |  Strategy

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