Thoughts

Thoughts and Articles from Blend Interactive

Corey Vilhauer  |  March 6, 2020

So ... What Is Discovery?

A rocket with a line from A to B.

Building a website is like building a house — each decision is built upon the decisions that came before. Just as an architect doesn’t just throw a number at you and begin working on blueprints, we don’t begin working on a project until we fully understand the scope. We do that through our discovery process.

Content and IA  |  Design and Front-End  |  Discovery and Scoping  |  Strategy

September 16, 2019  |  The Web Project Guide

Chapter 10: Organize Your Content

A person carrying a box with other boxes and tanks in the background.

Your site won’t just magically arrange itself. Instead, you must provide organization in a way that speaks to those who visit your site. What labels do they expect? How do they get from one section to another? How do they hone in on an information scent?

Content and IA  |  Strategy

September 15, 2019  |  The Web Project Guide

Chapter 9: Develop a Strategy for Your Content

A person drawing a rocket blueprint.

Content drives business goals, which means content drives your site. For content that needs to be changed, content that does not yet exist, and even content that will stay the same, we need a strategic plan that provides both high-level direction and a more detailed review of messaging and function.

Content and IA  |  Strategy

August 16, 2019  |  The Web Project Guide

Chapter 8: Gather Insight From Your Metrics

The big dipper drawn with dots and lines.

A website generates lots of numbers representing how visitors behave. What numbers are important, and what numbers can translate to some measure of “success?”

Digital Optimization  |  Strategy

July 16, 2019  |  The Web Project Guide

Chapter 6: Identify Outcomes and Expectations

A house on a hill.

Your content and message – and your audiences – live on dozens of paths and hundreds of combinations. Understanding what they’re looking for when they access your project will have a large impact on the steps that follow.

Discovery and Scoping  |  Strategy

July 15, 2019  |  The Web Project Guide

Chapter 5: Identify Your Audiences

A person using an X-Ray to see a bear and birds in a forest.

We build websites to prompt an action or convey information to humans. Who are your humans? What are their motivations?

Discovery and Scoping  |  Strategy

June 15, 2019  |  The Web Project Guide

Chapter 3: Form Your Project Team

A scientist, an executive, and an astronaut.

Web projects are shaped by the people involved in decision-making. You can help prevent latestage rework by making sure the right people are in the room from the beginning.

Discovery and Scoping  |  Project Management  |  Strategy

May 16, 2019  |  The Web Project Guide

Chapter 2: Set Your Expectations

A rocket ship going from point A to point B on a dotted line.

What does it mean to get started on this project? Let’s set a scope for what this project will include, as well as give some thought to what “success” means – and your realistic chances of achieving it.

Design and Front-End  |  Project Management  |  Strategy

May 15, 2019  |  The Web Project Guide

Chapter 1: Know the Scope of the Project

A match being lit.

So, we need a new website? The easy question is, “Now what?” The harder question is, “How did we get here?” Gain buy-in on the reasons behind a new project, define the problem in a way that gains traction, and avoid some early red flags along the way.

Discovery and Scoping  |  Project Management  |  Strategy

Jon Crowley  |  February 27, 2018

Understanding Customers: Data, Journeys and Insights

Someone taking notes on a workshop worksheet.

In advance of Now What? Workshops, we’re featuring short interviews with our smart and wonderful workshop speakers. This week, we talk to Jon Crowley about analytics and metrics — and how to use metrics to make better content decisions.

Content and IA  |  Discovery and Scoping  |  Strategy