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Corey Vilhauer | December 30, 2014
Mobile first. Content first. Users first. Which one is really meant to be first – and what do we mean when we say “first” in the first place?
Corey Vilhauer | May 13, 2013
We spend a lot of time worrying about where content will come from and what form it will take. Where we often stumble is aligning those decisions with our existing resources. Because while structured content and editorial calendars are fantastic, they take time – time a small business or non-profit may not have. So let’s talk a bit about how we can prioritize tasks and goals, all while taking our clients’ existing pool of time into consideration.
Corey Vilhauer | January 31, 2013
The chasm of understanding between consultant and client – or between content person and marketing team, or whatever your situation might be – is a dangerous hurdle. Our job as content experts is to understand that, despite the promises and assurances we make in terms of a client’s content, our own explanations and processes are tangled, weirdly worded and sometimes impossible to decipher.
Corey Vilhauer | October 11, 2012
Content strategy practitioners – and, really, the entire UX umbrella – serve a unique role in the life of a web property, in that we act as an advocate for people we may never know. But there’s another element of this process that can often be overlooked, and it’s the audience we know and understand and work with on a daily basis: the client.
Corey Vilhauer | October 13, 2011
Remote card sorting reveals brutal honesty: 'bad' responses like 'don't care' categories expose what users really think. Learn to find value in messy data.
Corey Vilhauer | July 19, 2011
How much should content strategists know about their client's industry? Learn why domain expertise matters less than asking the right questions.
Corey Vilhauer | May 27, 2011
Build a content strategy methodology that works for YOUR team. Learn why there's no universal approach and how to create a living framework that evolves.