Thoughts

Thoughts and Articles from Blend Interactive

Corey Vilhauer  |  February 21, 2018

Web Accessibility: A Primer

A key, signifying accessibility.

This primer is designed to help you get a high-level view of what web accessibility is, how it affects your customers, and a little bit about what can be done.

Accessibility  |  Content and IA  |  Design and Front-End  |  Strategy

Corey Vilhauer  |  December 18, 2017

Editorial Triggers: A GatherContent Advent Calendar Video

Editorial triggers are how we help define the more small scale steps. They're called triggers because they aren't based on time - they're based on need.

Content and IA

Corey Vilhauer  |  July 29, 2017

Making Things Real: Content Strategy for Realistic Content Management

Content and IA  |  Development  |  Strategy

Joe Kepley  |  January 31, 2015

Structured Content the Right Way

A set of stacked colored boxes representing order among chaos.

Blobs. Chunks. WYSIWYG vs. structured content. There are two ends to the spectrum, and we discuss how to land somewhere in the middle, providing a quality editing experience while still keeping the constructs of structured content front and center.

Content and IA  |  Development  |  Strategy

Corey Vilhauer  |  December 30, 2014

The Rule of Firsts

 A computer monitor being filled with water.

Mobile first. Content first. Users first. Which one is really meant to be first – and what do we mean when we say “first” in the first place?

Content and IA  |  Design and Front-End

Corey Vilhauer  |  May 13, 2013

No Time for Love, Dr. Jones: Prioritizing Content Strategy for the Small Business

We spend a lot of time worrying about where content will come from and what form it will take. Where we often stumble is aligning those decisions with our existing resources. Because while structured content and editorial calendars are fantastic, they take time – time a small business or non-profit may not have. So let’s talk a bit about how we can prioritize tasks and goals, all while taking our clients’ existing pool of time into consideration.

Content and IA  |  Strategy

Corey Vilhauer  |  January 31, 2013

Clarifying our Vocabulary: The Words We Use

The chasm of understanding between consultant and client – or between content person and marketing team, or whatever your situation might be – is a dangerous hurdle. Our job as content experts is to understand that, despite the promises and assurances we make in terms of a client’s content, our own explanations and processes are tangled, weirdly worded and sometimes impossible to decipher.

Content and IA

Corey Vilhauer  |  October 11, 2012

Empathy and Content Strategy: on Teaching, Listening and Affecting Change

Content strategy practitioners – and, really, the entire UX umbrella – serve a unique role in the life of a web property, in that we act as an advocate for people we may never know. But there’s another element of this process that can often be overlooked, and it’s the audience we know and understand and work with on a daily basis: the client.

Content and IA  |  Discovery and Scoping  |  Strategy

Corey Vilhauer  |  October 13, 2011

Turning Card Sort Lemons into Content Strategy Lemonade

Remote card sorting reveals brutal honesty: 'bad' responses like 'don't care' categories expose what users really think. Learn to find value in messy data.

Content and IA  |  Strategy

Corey Vilhauer  |  July 19, 2011

Domain Knowledge: What You Need – Or Don’t Need – To Know

How much should content strategists know about their client's industry? Learn why domain expertise matters less than asking the right questions.

Content and IA  |  Strategy